SHIPPING POLICY
Last updated: 1 April 2026
ORDER PROCESSING
Orders are typically processed within 1–2 business days.
Orders placed before 5:00 PM (UK time) may be dispatched the same day.
Orders placed after this time will be processed the next business day.
UK SHIPPING
Orders are shipped from our UK fulfilment centre.
Estimated delivery time: 2–5 business days.
SHIPPING DELAYS
Delivery times are estimates only.
U’DNA is not responsible for delays caused by:
- courier services
- customs processing
- external circumstances beyond our control